Site search
Site search
Mediation: Skills and Strategies (PBO)

Mediation: Skills and Strategies (PBO)

Boulle, L; Goldblatt, V; Green, P, 2015

Available Formats

Format ISBN Price
Subscription ONLB0MSSSU POA

Practitioner Books Online are digital versions of hardcopy textbooks, accessible on the LexisNexis online database. With improved functionality to traditional ebook formats, PBOs allow multiple users to simultaneously access books online through a LexisNexis NZ subscription. When a new edition of a book is released, subscribers to the PBO will automatically receive the digital version. PBOs appear alongside your existing commentary titles in the LexisNexis database, and individual chapters can be downloaded as PDF documents.

Online books are available for purchase and activation through a LexisNexis representative. Please contact your Relationship Manager or Customer Support on 0800 800 986 to get a quote and purchase this subscription.

This text is a practical guide to learning skills, strategies and techniques for effective mediation.

Format: Practitioner Book Online

This title is also available in hardcopy and eBook formats.
ISBN: 9781927183380
eISBN: 9781927227282


Mediation: Skills and Strategies focuses on the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators in their formal and informal roles as helper, facilitators, and supporters of decision making.

Recognising that mediation is not only an ‘art’ but also a process that can be “understood, analysed, learned, practiced and improved”, the authors have developed this work to assist practitioners and students of mediation to develop the problem solving, negotiation and decision making skills that are so critical for effective mediation.

Adapted for New Zealand students and practitioners from the work Mediation Skills and Techniques by Boulle and Alexander, Mediation: Skills and Strategies complements the well-regarded and comprehensive work Mediation: Principles, Process, Practice also by Boulle, Goldblatt and Green. It provides an invaluable addition to the library, learning and reference resources of current and aspiring mediators.


     •     All mediator skills and techniques link to the New Zealand professional standards
     •     Text is written in plain English
     •     Focus is on the practical knowledge and skills
     •     Illustrations and case studies are provided to explain important points
     •     A range of documents and precedents are provided in the appendices

Each chapter contains:

     •     Case illustrations
     •     Mediator learning (highlighting key points contained in each chapter)
     •     Tasks for new mediators
     •     Footnotes
     •     References
     •     Bibliography


Professor Laurence Boulle AM is Professor of Law at the Australian Catholic University and Adjunct Professor at both the University of the Witwatersrand, Johannesburg and Bond University Australia. He is also former chair of NADRAC and a part-time member of the National Native Title Tribunal.


Virginia Goldblatt is the Director of the University Mediation Service at Massey University and a Fellow of the Arbitrators' and Mediators' Institute of New Zealand.  As well as being a teacher of mediation, Virginia has been a practicing mediator for some 20 years. She also has the academic leadership of the family law mediation programme delivered under the auspices of the New Zealand Law Society though NZLS Continuing Legal Education.


Phillip Green is a practicing Barrister, Mediator and Chartered Arbitrator, Founding President and Fellow of the Arbitrators' and Mediators' Institute of New Zealand, and Director of Professional Studies for that Institute. He has over 30 years active experience in alternative dispute resolution lectured in arbitration and mediation at both Victoria University and Massey University.

Table of Contents

Chapter 1     Mediation Skills and Strategies*
Chapter 2     Intake, Screening and Other Preliminaries*
Chapter 3     Maintaining a Favourable Climate*
Chapter 4     Diagnosing, Defining, Designing
Chapter 5     Managing the Mediation Process
Chapter 6     Assisting the Communication Dynamics
Chapter 7     Facilitating the Negotiations
Chapter 8     Encouraging Settlement
Chapter 9     Variations in the Mediation Process
Chapter 10     Special Issues in Mediation
Chapter 11     Avoiding Mediator Traps
Chapter 12     Developing a Practice and Practising Mediation

How to purchase:

1. Webchat

Get straight through to a LexisNexis representative who will quickly process your order!

2. Email to be contacted by an LN representative. Note: All fields are required

3. Call

Call 1800 772 772 to place your order now!

Get straight through to a LexisNexis representative who will quickly process your order!

Give Feedback