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Consumer Law in New Zealand, 2nd edition - LN Red Book

Consumer Law in New Zealand, 2nd edition - LN Red Book

Tokeley, K; Allen, B; Palmer, J; Pekmezovic, A; Sims, A; O’Sullivan, T; Walker, G; Wilson, D, 2014

Available Formats

Format ISBN Price
Red Book CLWNRED0SU $150.00
book 9781927227978 $150.00
eBook 9781927248522 $150.00

What is a Red Book?

Red Books are the digital solution to your resource needs.

Red Books contain the same content as your hardcopy book, with added features and flexibility:

- Carry your offline version of the book to lectures and Court without breaking your back
- Search within and between publications in your Red library.
- Highlight and annotate phrases, paragraphs and cases.
- Available on your portable device, such as iPad or laptop

The Lexis Red app gives you a portable legal library, providing you with the content you need, when you need it.

This new edition of Consumer Law in New Zealand provides a detailed and wide-ranging treatment of consumer law in New Zealand. The eight authors are experts in the field.


Format: LN Red - iPad and Windows PC


This second edition incorporates all the recent developments in consumer law. The most important of these include the introduction of a prohibition on unfair terms in standard form consumer contracts; the introduction of responsible lending obligations in consumer credit contracts; a new prohibition on unsubstantiated representations; new rules in respect of extended warranties; an extension of the door-to-door sales consumer protection to cover telemarketing; an extension of the Consumer Guarantees Act 1993 to cover sales by traditional and online auctions; a new statutory guarantee as to delivery of goods; a new tailor-made statutory guarantee as to the quality of the supply of electricity and gas; an extension of the Disputes Tribunal jurisdiction to cover complaints about misleading conduct; and major legislative reforms aimed at improving consumer protection in financial markets.

The book will also assist policy-makers, academics and law students who are interested in an analysis of current consumer law issues. It is also an excellent resource for legal practitioners, Disputes Tribunal Referees, Citizens Advice Bureaus, Community Law Centres and consumers themselves.


Kate Tokeley is a Senior Lecturer at the Law School at Victoria University of Wellington in New Zealand. She specialises in consumer law and policy. Her interests lie in the areas of consumer law, legal paternalism, internet law, contract law and access to justice. Her work in the area of consumer law examines the various ways in which the law is justified in intervening in the market place to protect consumers.

Table of Contents

Introduction, History and Theory

Defective Products

Consumer Information

Unfair Terms

Industry Specific Regulation

Consumer Credit

Financial Products

Regulation of Particular Selling Methods


Access to Justice for Consumers

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