Mediation: Skills and Strategies (eBook)

Please choose your device carefully and only download your eBook to the device on which you intend to read it. eBooks cannot be moved from one device to another and are only compatible with the following software:

PC Users: Adobe Digital Editions
iPad or iPhone: Bluefire Reader

Not compatible with Kobo eReader

* eBooks will be fulfilled in one to two business days.

This text is a practical guide to learning skills, strategies and techniques for effective mediation.

NZD$ 124.99
Release Date: March 01, 2015
ISBN/ISSN: 9781927227282

Product description

Mediation: Skills and Strategies focuses on the practical operation of the mediation process, with particular reference to the skills and techniques which can be used by mediators in their formal and informal roles as helper, facilitators, and supporters of decision making.

Recognising that mediation is not only an ‘art’ but also a process that can be “understood, analysed, learned, practiced and improved”, the authors have developed this work to assist practitioners and students of mediation to develop the problem solving, negotiation and decision making skills that are so critical for effective mediation.

Adapted for New Zealand students and practitioners from the work Mediation Skills and Techniques by Boulle and Alexander, Mediation: Skills and Strategies complements the well regarded and comprehensive work Mediation: Principles, Process, Practice also by Boulle, Goldblatt and Green. It provides an invaluable addition to the library, learning and reference resources of current and aspiring mediators.

Each chapter contains

  • Case illustrations
  • Mediator learning (highlighting key points contained in each chapter)
  • Tasks for new mediators
  • Footnotes
  • References
  • Bibliography

Featured Authors

Table of contents

1. Chapter 1 Mediation Skills and Strategies*

2. Chapter 2 Intake, Screening and Other Preliminaries*

3. Chapter 3 Maintaining a Favourable Climate*

4. Chapter 4 Diagnosing, Defining, Designing

5. Chapter 5 Managing the Mediation Process

6. Chapter 6 Assisting the Communication Dynamics

7. Chapter 7 Facilitating the Negotiations

8. Chapter 8 Encouraging Settlement

9. Chapter 9 Variations in the Mediation Process

10. Chapter 10 Special Issues in Mediation

11. Chapter 11 Avoiding Mediator Traps

12. Chapter 12 Developing a Practice and Practising Mediation