Consumer Law Made Easy 2017 (eBook)

Conveys the essentials of consumer law for businesses dealing with consumers. A practical resource written in plain English for every business.


Format: Hardback

NZD$ 60.00
Release Date: January 01, 2017
ISBN/ISSN: 9781988506036

Product description

A good understanding of consumer law is essential for every business and organisation dealing with consumers. Staying clear of misleading and deceptive conduct, false representations and unfair practices is important – not only to avoid penalties but also to avoid damage to reputation.

Amendments to legislation have extended consumer protection obligations and substantially increased the maximum penalties for breaches by companies and individuals alike.

Consumer Law Made Easy sets out the practical essentials of consumer law in New Zealand. Its primary function is to identify potential issues that are faced by businesses on a daily basis. This book is a must-read for sales, marketing and advertising personnel. Whether it is the law relating to unfair practices, consumer guarantees or unsolicited electronic messages, this book covers it all. And much more. It also covers what can happen if you get it wrong.

By improving understanding, Consumer Law Made Easy assists businesses to comply with their legal obligations.


Related Titles

Copyright Law Made Easy
Contract Law Made Easy

And 8 more titles in MyLawGuide’s Law Made Easy series


Table of contents

Overview of legislation

Fair Trading Act 1986

Consumer Guarantees Act 1993

Sale of Goods Act 1908

Sale of Goods (United Nations Convention) Act 1994

Relationship of Sale of Goods Act to Consumer Guarantees Act

Carriage of Goods Act 1979

Relationship of Carriage of Goods Act to Consumer Guarantees Act

Weights and Measures Act 1987

Unsolicited Electronic Messages Act 2007

Crimes Act 1961

Fair Trading Act 1986

No contracting out

Misleading and deceptive conduct

Unsubstantiated representations

False representations

Unfair practices

Consumer information

Product safety

Safety of services

Consumer transactions and auctions

Enforcement and penalties

Warnings and out of court settlements


Civil proceedings

Consumer Guarantees Act 1993

Supply of goods

Rights of redress against suppliers of goods

Rights of redress against manufacturers

Supply of services

Rights of redress against suppliers of services

No contracting out except for business transactions